Changing the Account Owner

Find out how to change your Friday Pulse Account owner

Getting your Essential account set up on Friday Pulse

A smooth start for busy teams — everything you need to set up your account in minutes.

Getting your Pro account set up on Friday Pulse

You’ll find everything you need to launch your Pro plan with confidence in your setup checklist.

Getting your Classic account set up on Friday Pulse

A simple setup process helps you launch quickly and start building a happier workplace.

Privacy policy

We take the privacy and security of your data very seriously. Read about what we collect and how we protect it here.

Terms of use

The small print for people using this website.

Building your Friday Pulse user list

How to configure your user list – to work for you, and your users.

Terms and conditions

The small print for our customers.

The Friday Pulse Communications Guide

As you’re setting up your Friday Pulse account, it’s important to set the scene with your colleagues to ensure everyone understands what’s coming and why taking part matters.

Use of cookies

See which cookies we use and what we use them for.

Essential steps to make sure emails from Friday Pulse reach everyone

Learn about using allowlisting to make sure emails from Friday don't get blocked.

Connecting Friday Pulse to Slack

Learn how to turn your Friday Pulse Slack integration on.

Importing your users for the first time

How to import your user lists.

Data security in Friday Pulse

Read about the steps we take to protect your data

Your account settings

In the Account settings, account admins can change the account name, logo, time zone, country and open and close times

Setting Timezones in your Friday Pulse account

Set timezones so your users get their Friday Pulse invitation email at the right time for them.

Third parties we share data with

See which third parties may process your personal data.

Data Processing Agreement

Our data processing agreement for data controllers.

Changing your benchmark selections

Benchmarks are available for eight locations, 14 sectors and a range of organizational sizes.

Start with a great response rate

When you launch Friday, you’ll want to start with a good response rate.

Why and how we share team and organizational results

Find out more about why anonymity and transparent reporting are essential for your organization's happiness and what to expect.

Personalize the Friday Pulse invitation email

Add a custom message to the onboarding email - the first email users receive from Friday Pulse.

Supported web browsers

Find out which web browsers are fully supported by Friday Pulse.

Rolling out Friday Pulse to new teams

Here’s how to use our rollout feature when introducing large groups of new users to Friday Pulse.

Introducing Friday Pulse to your Senior Leaders

To ensure a strong start with Friday Pulse, it’s essential to communicate the benefits of the platform to your Senior Leaders—both for the organization and for individuals.

Introducing Friday Pulse to People Managers

Effective communication with people managers is key to a successful launch of Friday Pulse. Here’s how to share the benefits and set clear expectations for managers in your organization.

Changing when your questions open and close

Set your open and close times to match how work happens across your group, department or organisation – so everyone has the opportunity to take part.

How to cancel your Friday Pulse account

We’ll be sad to see you go, but we understand that sometimes clients need to stop using Friday Pulse.

Pausing you Friday Pulse questions

Find out how to stop and restart your questions in Friday Pulse.

Introducing Friday Pulse to other Employees

Clear and effective communication is essential for a successful Friday Pulse launch. Here’s how to engage your workforce and ensure everyone feels confident and motivated to participate.

Plan your organization's first weeks on Friday Pulse

Using Friday Pulse for the first time? Here’s a simple guide to help you make the most of your first few weeks and beyond, whether you’re measuring weekly or monthly.

Balancing privacy and transparency in Friday Pulse

Friday Pulse balances privacy and transparency to foster psychological safety and social accountability, creating a more collaborative and healthy workplace environment.

Share the happiness - The Friday Pulse referral offer

Love using Friday Pulse? Why not share the benefits of happier teams with others—and get rewarded!

MS Teams installation guide

A guide to walk you through setting up MS Teams App for your Friday Pulse account.