Remember: It’s a good idea to communicate with your senior leaders and people managers before organization-wide communications, so they’re equipped to answer any questions employees might have.

Employee benefits of Friday Pulse

• Employees will see results for their team and the organization—unlike traditional surveys.
• Individual scores are kept private to ensure people feel safe to answer honestly.
• Employees and teams play an active role in improving happiness at work.

Calls to action for employees

• Participate each week or month, and encourage your teammates to do the same.
• Answer honestly—individual scores are private.
• Engage in discussions about team’s results and contribute to improvement initiatives.

Common employee FAQs

What’s the benefit to me or my team? Friday Pulse helps teams identify what’s working, address challenges, and create a happier, more effective workplace.

How does it work? Employees answer weekly or monthly pulse questions (depending on your package) and quarterly culture questions. Team results conversations are a crucial part of the process for looking after happiness at work.

Who will know my scores? Individual scores are private and cannot be viewed by anyone, including managers and HR.

What things can people share? Employees can share Celebrations, Thank-yous, Frustrations, and Ideas. These notes are attributed to the sharer and help to build from what’s working and foster constructive team conversations.

Why can we see team results? Team-level transparency fosters collaboration and shared responsibility for happiness at work.

What is happening when? Share key dates such as your launch date and when you’ll send out organizational results reflections.

What will happen with results? Results will guide team discussions and organizational decisions to improve workplace culture and happiness.

Example email to employees

Here’s a sample email for the Friday Pulse Essential package. It can be adapted for Pro or Classic packages as needed.

From: Kelly Kapoor
Subject: Looking after team morale at Dunder Mifflin
Date: 11 October 2024 at 10:56:20 GMT
To: Dunder Mifflin - ALL

Hi everyone,

We’re excited to announce the launch of Friday Pulse at Dunder Mifflin!

Why are we using Friday Pulse? Happiness at work is vital for both personal and organizational success - it fuels great careers, high-performing teams, and organizational results. Friday Pulse will help us measure and sustain happiness by identifying what’s working and what can be improved in our culture. It’s quick, insightful, and easy to use!

What it means for you? Unlike traditional employee surveys, Friday Pulse puts team discussions at the heart of the process:

• Monthly pulse checks will help you and your team reflect and build on your experiences at work.
• Quarterly culture measures will reveal strengths and areas for improvement within your team’s culture.
• Find out more about how Friday Pulse gives you a voice.

Anonymity and transparency

• You will be able to see your own personal scores as well as team and organization averages (as long as more than three people have responded). Learn more about the privacy of your scores.
• Privacy ensures you can feel safe to give honest scores, while team results foster collaboration and shared responsibility for happiness.
• Notes (Celebrations, Thank-yous, Frustrations, and Ideas) that you share will be attributed to you. This openness encourages compassionate and constructive team reflection and action.

What happens next?

• Wednesday 16 October is launch day! You’ll receive a welcome email from Friday Pulse. Click your unique link to participate. Please do not share your Friday Pulse email.
• Each month, you’ll answer quick questions about your happiness and work experience.
• Your team manager will schedule monthly discussions, guided by a results presentation from Friday Pulse.
• HR and senior leaders will review company-wide trends and provide quarterly updates on insights and organization-level actions.

Want to know more? Check out Friday Pulse’s Help Center for more about happiness at work.

If you have questions, feel free to reach out to your manager or contact me directly at kelly.kapoor@dm.inc.

Thanks for championing Friday Pulse with your colleagues!

Best regards,
Kelly
KELLY KAPOOR
HR Director | Dunder Mifflin

Summary

Communicating effectively with employees before launch helps them feel safe to respond honestly and shows how their input contributes to a better employee experience. Sharing the quick and simple nature of Friday Pulse encourages participation and builds appeal for the initiative.

See also:

• Our Guide to Launching Friday Pulse in Your Organization
• Introducing Friday Pulse to Senior Leaders
• Introducing Friday Pulse to People Managers