Protecting you anonymity

Anonymity is built into the very design of Friday Pulse to make sure everyone feels secure when sharing their true feelings. Honest scores are essential for uncovering your team’s strengths and areas where improvement is needed.

Here’s how your responses are protected:

1. Anonymous scale questions: Any question asking you to rate your experience on a scale (like "How happy were you at work this week?") is entirely anonymous. Your individual response is visible only to you. Team or group-level scores are only shared if three or more people respond to ensure no one can identify individual answers. This threshold ensures that your personal scores remain private and protected. 2. Minimum response threshold: Scores are only visible when a minimum of three people from a team or group have answered a scale question. Account Admins may choose to raise this threshold for your account but can never lower it below three respondents. This safeguard ensures that no individual scores can be singled out. 3. Participation visibility: While you can see overall team scores, it's not possible to see exactly who has or hasn’t responded to a particular score question. This prevents anyone from inferring an individual’s score based on participation patterns.

What responses are not anonymous?

Although your scores are always anonymous, there are some questions where your response will be attributed to you. For instance, when asked to provide a free-text answer (such as "Would you like to celebrate a success?"), your name will be displayed alongside your comment.

Why do we attribute free-text responses?

When you attach your name to celebrations, thank you messages, or even frustrations, it encourages constructive and compassionate conversations within the team. Free-text responses are optional, so you are never obligated to share anything you’re not comfortable with. Learn more about why free-text is not anonymous in Friday Pulse here.

What can you see as a user?

As a Friday Pulse user, you will have access to the following:

• Your own individual results, including both your personal scores and any free-text responses you’ve submitted
• Average scores for the teams your scores are contributing to - the team you are in, the department, the division etc. - provided at least three team members have responded
• Average results for your organization, again if a minimum of three responses have been shared
• Free-text responses submitted by colleagues in your immediate team, or for everyone, depending on your Account settings (check with an Admin of your account to find out what your Notes visibility has been set to)

This means that as a user, you have visibility of your own data and the broader team or organizational trends, but not the individual responses of your peers or scores of teams you are not in.

What can others see?

Only you can see your own scores. Colleagues within your team can view the team’s aggregated results, but they cannot see your personal responses. Similarly, other teams will be able to see their own results but not those of your team.

Additional access for advanced users

A small group of individuals within your organization (like HR or senior leaders) may have extra access, which allows them to see the results across all teams. However, even these users cannot view individual scores or scores of groups with less than three responses. Some can also filter responses by certain demographics (such as location or tenure), but again, only when at least three people have responded from each group to protect anonymity. This broader access helps identify trends, celebrate wins, and offer support where needed.

Why anonymity matters

Protecting your anonymity is essential for creating a safe space where everyone can be open about their work experience. With honest feedback, teams can collaborate on solutions to improve culture and happiness at work, and Friday Pulse’s privacy measures ensure that this can happen without fear of exposure.