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Third parties we share data with
The third parties that process personal data on behalf of our customers.
| Sub-processor | Purpose | Data | Data location |
|---|---|---|---|
| Render | Application hosting and databases | All application data | EU (Germany) |
| Cloudflare | DNS, CDN and file storage | Application data in transit; uploaded files | EU |
| DigitalOcean | Backup storage | Encrypted backups | EU (Netherlands) |
| Sparkpost (Bird) | Outbound email | Email addresses, message content | EU |
| Twilio | Outbound SMS | Mobile numbers, message content | USA |
| AppSignal | Application monitoring | Application logs, which may contain personal data | EU (Netherlands) |
| Help Scout | Customer support | Personal details included in support correspondence | USA |
| HubSpot | CRM and support email | Support correspondence, which may contain personal data of customer employees | USA |
| Google Workspace | Email, calendar and documents | Personal details included in support correspondence | Europe, for covered core services |
| Microsoft Azure | Teams integration | Personal data used to deliver Teams messages | USA |
| Slack | Slack integration | Personal data used to deliver Slack messages | USA |
| AFI.ai | Backup of Google Workspace | Backup of the above | UK (metadata in the USA) |