One of the best ways to begin exploring your results in Friday Pulse is by looking how different groups compare to each other and to the overall organizational scores.
Attributes in Friday Pulse allow you to really to dig down and appreciate which sub-sections of your users are feeling differently - to other groups, or to the whole organization. For Admins and Analysts, you can filter your results on your Dashboard and Reports pages, as well as see all the different Attributes in your account on the Heatmap.
In Friday Pulse the primary ways of grouping users is by Team and by Location.
Friday Pulse is a team-based platform. Users can see the aggregate results for their team (or teams, if hierarchal). Your Team structure should reflect a user’s day to day experience at work - including the colleagues they work closest with and so the other users they will discuss Friday Pulse results with each week.
For example, in smaller organizations, Teams might be in a simple flat structure with just Sales, Support, Warehouse and Accounting teams.
However, in a larger organization, Teams might be structured hierarchically – Organization > Division > Department > Team. For example if the Services and Solutions teams are sub teams of Support.
Unlike Teams, Locations are not hierarchical, but can be used to view results by country, or by your different sites, depending on how you set them up. For example, if you have an office in each of New York, Paris and London, as well as remote workers, you can set up each as a Location group and have all users be in one of the four groups.
Locations can also be used to set the time zone for each user to ensure they receive their Friday Pulse emails at the right time for them. You can find more about setting user Locations here
We also offer a range of other ways to explore your results which, once set up, can also be seen in the Heatmap and in the filters on your Reports and Dashboard.
You can see breakdowns and filter by: - Tags: a quick way to assign smaller numbers of users to different categories, usually which only some of your users are part of (people who attended are part or a particular training scheme for example). More on using Tags - Tenure: once users’ start dates have been added, they are dynamically assigned into tenure ranges which you can then see your results by. More on tenure ranges - Age: once users’ dates of birth have been added, they are dynamically assigned into age ranges which you can then to filter your results by. More on age ranges - Gender: allows you to see results by gender (Male, Female, and Non binary) - Custom Attributes: you can also create Custom Attributes in Friday Pulse. Each Attribute can contain multiple groups, each user can be a member of one group, or none. For example, you could add an Attribute for role types with the groups: Developer, Designer, Project Manager and Administrator. More on Custom Attributes
Once you have set or imported your users’ Teams, Locations and other Attributes, Friday Pulse enables you to segment your data by multiple different groups.
So if, as an Admin or Analyst, you want to see how people who work:
you can do that, just by selecting the relevant Filters on your Dashboard or in your Reports.
When you are digging in to your data, keep in mind that if you filter by too many different characteristics, you may reduce the number of respondents to below the threshold we set to protect anonymity (by default, responses are needed from at least three users for scores to be shown).