The response options and your results in Friday are colour-coded to help you easily see which scores are high, OK and low.
All the question responses are presented as a 0–100 index score. It's important to remember that this is a score out of 100, not a percentage of, for instance, how many users are happy.
Each question has five response options, 1 to 5. To calculate the index score, each option is allocated a score:
All scores are added together and the average is calculated to give each team, group or organization score.
A score of 0 is the worst possible score and a score of 100 is the best possible score. This is true across all levels of your results - from everyone’s overall Connect score down to your individual happiness score.
We use five colors to rate a score.
| Colour | Score | Rating |
|---|---|---|
| Dark green | 80-100 | Excellent |
| Green | 70–79 | Good |
| Yellow | 50–69 | OK |
| Orange | 30-49 | Poor |
| Red | 0-29 | Very poor |
These are based on a traffic-light system so that you can read them at a glance. Greens represent high / good scores, yellows show where you are scoring OK, while reds are warning signs for low / poor scores.