Good communications to People Managers are essential to kick start Friday Pulse successfully! Share the benefits with them – for their team, themselves, and the organization as a whole – as well as what’s expected (and what’s not expected!) of them. Make sure you let them know key dates- including when communications will be sent, your launch date and when questions will close- and the results People Managers and their teams will be able to see in Friday Pulse.
See also: Our Guide to Launching Friday Pulse in Your Organization Introducing Friday Pulse to Leaders Introducing Friday Pulse to Employees
From: Kelly Kapoor
Subject: Looking after team morale and performance at Dunder Mifflin
Date: 18 September 2019 at 14:10:32 BST
To: Team Manager Group members
We’re going to start working with Friday Pulse to measure and sustain happiness at Dunder Mifflin!
Friday Pulse will support you and your team to look after happiness at work, without taking up a lot of time. Happiness at work is a win-win – it’ll help drive individual success, team performance and the company’s competitive edge. Friday Pulse will help us measure happiness every week and the key drivers of happiness every quarter, capturing how everyone is feeling.
What does this mean for you? You have an essential role to play – encouraging participation and making space to discuss results each week as a team. Friday Pulse is designed to help teams, and support you as a Manager:
Anonymity and transparency
What will happen next?
Please schedule a time to talk with your team about happiness every week. If you’re busy, 10 minutes is all you need to run through the results presentation provided by Friday Pulse each week. It’s more important to have a quick regular check-in than to miss it for weeks because you don’t have results to view or don’t feel you can give it long enough.
HR and senior leaders will explore our Culture Profile scores and Happiness trends once a quarter. We’ll provide regular feedback to everyone on the things we notice and decisions we take.
Help is on hand We know it’s not your job to fix people’s problems. Your job is to create a safe and supportive space for people to share and help one another. If issues are raised that feel bigger than the team, then we (HR) are ready to help.
We suggest you take a look at this help and advice from Friday Pulse on how it will help your team perform, getting your team ready to use Friday Pulse and their other resources for teams.
If you have further questions, please get in contact - email@example.com.
Thanks – and please champion participation in Friday Pulse with your direct reports!
Kelly KELLY KAPOOR HR Director | Dunder Mifflin