Set-up generally takes two weeks, but it can be anything from a couple of days to a month, depending on the size of your organization and the complexity of choices you make from the options available.

Communication is key

Take time to think about and plan your communications to users about how to use Friday Pulse so that users and teams can set up time to discuss results.

Getting your user list right

When configuring your user list, there are two things to keep in mind – who people will be discussing their results with each week, and what groups you need to be able to see results for. Learn more here

Make sure our emails will reach your users

Friday Pulse sends emails to invite people to answer questions, to allow them to login and to notify them of other important information. There are some essential steps you will need to take to make sure our emails reach your users - find out more here.

Set-up checklist

To help you make sure our Expert clients have everything you need in place, we’ve put together a Set-up checklist which you will be able to work through to get your account set up for success.

You can check, change and set your:

• Account name
• Account logo
• Weekly schedule
• Benchmarks
• Time zones
• Onboarding email message

You can also upload your User list in the People area of Friday Pulse.

Once you have marked all the tasks as complete, you will be able to submit your account for review. Please leave at least one working day between submitting your account for review and your planned launch date and time.