Getting started

All articles in this section

Terms of use

The small print for people using this website.

Getting started with Friday Pulse

How to get set up for success with Friday Pulse, choose your settings and communicate with employees about using the platform.

Privacy policy

We take the privacy and security of your data very seriously. Read about what we collect and how we protect it here.

Terms and conditions

The small print for our customers.

Building your Friday Pulse user list

How to configure your user list – to work for you, and your users.

The Friday Pulse Communications Guide

Before you get going with Friday Pulse, it's a great idea to set the scene so everyone knows what's coming up and why you've signed up to use it.

Essential steps to make sure emails from Friday reach everyone

Learn about using allowlisting to make sure emails from Friday don't get blocked.

Use of cookies

See which cookies we use and what we use them for.

Importing your users for the first time

How to import your user lists.

Data security in Friday Pulse

Read about the steps we take to protect your data

Third parties we share data with

See which third parties may process your personal data.

Your account settings

In the Account settings, account admins can change the account name, logo, time zone, country and open and close times

Data Processing Agreement

Our data processing agreement for data controllers.

Start with a great response rate

When you launch Friday, you’ll want to start with a good response rate.

Why and how we share team and organizational results with employees

Find out more about why anonymity and transparent reporting are essential for your organization's happiness and what to expect.

Personalize the Friday Pulse invitation email

Add a custom message to the onboarding email - the first email users receive from Friday Pulse.

Supported web browsers

Find out which web browsers are fully supported by Friday Pulse.

Introducing Friday Pulse to other Employees

To launch Friday Pulse well, you’ll need to let everyone from your organization know key dates. Here's an example email to all employees.

Introducing Friday Pulse to People Managers

Good communications to People Managers are essential to kick start Friday Pulse successfully! Here's an example email for People Managers.

Introducing Friday Pulse to your Senior Leaders

To get Friday Pulse off to a great start, you’ll want to share the benefits of using Friday Pulse - for the organization and for individuals – with your organization’s Senior Leaders.

Plan your organization's first weeks on Friday Pulse

Feeling unsure about how to start using use Friday Pulse in your organization? Here’s a process to follow for the first few weeks, and beyond!

Walking the line between privacy and transparency

A key design goal of Friday Pulse is to collate and present back data in a way that encourages group interaction and action.

Share the happiness

We’d love you to share the happiness with other organizations in your network - and if one of them starts using Friday Pulse, we'll give a charity of your choice access to the platform too!