Getting into the habit of discussing results following each pulse measure is key to maintaining response rates and looking after happiness at work.
Set up a regular meeting each week/month to take place as soon after your questions close as possible, or add an agenda item to an existing team meeting to talk through your results together.
Meet to reflect on pulse results weekly or monthly, following the rhythm your pulse questions are asked - to build on what's working and act on what's not, together.
10 minutes can be enough to discuss these results weekly/monthly, but if you can spare 30 minutes, that’s even better!
Friday Pulse provides a Presentation to guide your results conversation. Just select your Team results on the Dashboard and then click “View Presentation”. The presentation has been specifically designed to guide your results conversations in the most effective way.
Make sure you have this discussion whether you have a Happiness score or not. It’s obviously better when you have scores, but don’t let low participation stop you from holding the meeting - you can still use the presentation with no scores.