Looking after participation

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What’s a good response rate?

Guidance on what good participation looks like.

Are teams talking about happiness?

To sustain and improve happiness at work, we need to do more than just measure it. We also need to talk about our experiences as a team. Find out how.

Are people finding it easier to talk about how they feel?

Talking about how we feel at work takes practice. It’s often not a conversation we’re used to having. Find out how to make these conversations feel safe.

Why response rates are important

Understand why participation matters and how to interpret it.

Getting the most out of Friday Pulse with non-desk-based staff

Help teams who don’t usually work from a desk use Friday Pulse effectively

Are teams working more effectively together?

As teams build from what is going well and start addressing frustrations together, morale goes up and things begin to run more smoothly. Find out what to do if this isn’t happening for your team or your organization yet.

8 ways to boost your response rate

Make participation fun, rewarding, and engaging.

Understanding your Participation report

Find out how your response rates are calculated

Using your response rate data

How to make best use of response rate data

The Happiness Champion Model

Create a cross-functional working group to scale your happiness initiative.

Introducing an escalation process for Frustrations

While some issues require senior involvement, many day-to-day frustrations can be resolved at the team level. That’s where a frustration escalation process comes in.

Balancing privacy and transparency in Friday Pulse

Friday Pulse balances privacy and transparency to foster psychological safety and social accountability, creating a more collaborative and healthy workplace environment.