Whether you've found an error, something doesn't look right, or a feature isn't behaving as you'd expect, reporting it helps us investigate and resolve issues as quickly as possible.

Before reporting a technical problem

Before reporting a technical problem, it's worth trying a few quick checks.

Refresh the page, sign in again, or try using a different browser or an incognito/private browsing window. If the problem continues, please get in touch.

What information should I include?

To help us investigate, please email help@fridaypulse.com and include as much of the following as possible:

• A description of what happened
• What you expected to happen instead
• The page or feature you were using
• Screenshots or a screen recording, if available
• The browser and device you were using
• Whether anyone else in your organization is experiencing the same issue

Don't worry if you can't provide all of this information - we'll work with whatever you can share.

We'll investigate the issue and keep you updated where appropriate.