Things for teams to try: Improving Appreciation

Sometimes we take appreciation a bit for granted – people must know we were grateful to them for getting something done or supporting us – but appreciation is so powerful, it’s great to increase feelings of it in your team. Here are some suggestions on how…

5 Appreciation - team

1. Say thank-you

Who did you receive help and support from this week? Make a mental note to thank them. You can say thanks in Friday and a thank-you email will land in their inbox. Or take it offline if that feels more appropriate for your thank-you.

During a busy trading period, one client used the power of the thank-you to sustain morale. The team leader asked everyone in the team to say thank-you to another colleague every day, creating 160 positive interactions for her team of 32 people each week.

2. Be clear about what you appreciate

We feel appreciation a lot more when the thanker provides a bit of detail and context. For example, saying "The way you managed the time in the client meeting yesterday was really helpful for getting the next steps agreed" carries a lot more emotional weight than saying "good job yesterday".

The second short thank you in the example is too generic for us to learn and build from. However, the first thank you highlights where you've added value and provides clues about what to do to feel appreciated in the future.

3. Count your blessings

Once a week, make a list in Friday of the good things for which you are thankful, or simply write them on a piece of paper to be thrown away.

List three things that have felt positive which you are grateful for - this could be anything from your physical health, a moment of inspiration, something that made you feel proud or someone who helped you out. Over time you will feel better for noticing the things that improve your quality of life. The same benefits accrue if you practice gratitude during a difficult time, when a lot of things at work or at home don’t feel like they are going right.