At Friday we use the following third party sub-processors.
| Sub-processor | Purpose | Data | Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud services provider and data storage | User images. Database backups. | USA |
| Apple Inc | Device syncing and backup | User list data provided by clients whilst being processed. | USA |
| Cloudflare Inc. | DNS Services | Application data in transit (but encrypted). | USA |
| Digital Ocean Inc | Cloud application platform | All application data. | USA |
| Dropbox Inc. | Cloud storage provider | User list data provided by clients whilst being processed. | USA |
| GoCardless Ltd | Direct debit payments services | Personal details of billing contacts if paying by Direct Debit. | UK |
| Google LLC | Cloud service provider, data backups, office applications | Database backups. Personal details & user lists may be included in support emails. | USA |
| Help Scout Inc | Cloud based help desk | Personal details may be included in support requests. | USA |
| Heroku (Salesforce.com Inc) | Cloud application platform | All application data. | USA |
| HubSpot Inc. | Cloud-based CRM | Personal details of admin and purchasing contacts. | USA |
| LogEntries (Rapid7 Inc.) | Services for aggregating application logs to monitor the performance and security | Some personal details may be stored for context in log files. | USA |
| Logtail (HODL s.r.o. t/a Better Stack) | Cloud log storage | Some personal details may be stored for context in log files. | Czech Republic |
| Microsoft Corporation | Azure Cloud Serices, Office 365 | Personal data used to deliver messages using Teams application. Database backups. | USA |
| Render Inc | Cloud application platform | All application data. | USA |
| Sentry (Functional Software Inc) | Error logging services | Some personal details may be stored for context when errrors are logged. | USA |
| Slack Technologies LLC | Team communication services | Personal data used to deliver messages using Slack application. Some personal details may be included in internal team messages for debugging and support purposes. | USA |
| Sparkpost (Message Systems Inc) | Cloud email service provider | Personal details are used to deliver and monitor emails. | USA |
| Stripe Inc | Payment processing | Personal details of billing contacts when paying by Credit Card. | USA |
| Twilio Inc. | Cloud SMS service provider, and 2FA provider | Personal details are used to deliver and monitor SMS messages and provide 2FA. | USA |
| Xero Limited | Accounting services | Personal details of billing contacts. | New Zealand |
This list was last updated on 1 September 2022.